Privacy Policy
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. we will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Orko Pro unless otherwise defined in this Privacy Policy.
Private Data We Receive And Collect
Your privacy is important to us. It is Orko Health Ltd.'s policy to respect your privacy regarding any information we may collect from you through our app, Orko Pro.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
- The geographic area where you use your devices
- Your full name, username, and email address and other contact details
- A unique ORKO user ID (an alphanumeric string) which is assigned to you upon registration
- Other optional information as part of your account profile
- Your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
- Other information submitted by you via various methods
- When making purchases through the Services, we may also collect your credit card or PayPal information
- User generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms)
- Images or other files that you may publish via our Services
- Information (such as messages, posts, comments, pages, profiles, images) we may receive relating to communications you send us, such as queries or comments concerning
Third party privacy & policy
Our app linked to some external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Link to privacy policy of third party service providers used by the app
Log Data
we want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your divices. This Log Data may include information such as your device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
we may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
we want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
we value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Account Deactivation Policy
User can deactivate his/her account anytime from his/her profile page. Please check the process below via screenshot,
For deleting user data, user has to follow below steps:
- Log in into the Orko Pro App.
- Click into the Profile Picture Icon in the home page top bar, this will open the Profile Page.
- In the profile page, Click the setting icon, this will open the settings page.
- In the setting page, Click the Deactivate Account.
- This will delete the user data and disable all the action for that user.
Children’s Privacy
These Services do not address anyone under the age of 13. we do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
we may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. we will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at ask@myorko.com.